Privacy policy

Last Updated: April 7, 2026

At Stay Threads, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our store or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

When you make a purchase or create an account, we may collect:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed securely through our payment processor)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website
  • Cookies and similar tracking technologies

Order Information

When you place an order, we collect:

  • Product details
  • Order history
  • Purchase date and amount
  • Shipping preferences

How We Use Your Information

We use the information we collect for the following purposes:

  • Process Orders: To fulfill, ship, and deliver your orders
  • Communication: To send order confirmations, shipping updates, and respond to inquiries
  • Customer Service: To provide support and address any issues with your order
  • Improvement: To improve our website, products, and customer experience
  • Marketing: To send promotional emails about new products or special offers (you can opt out at any time)
  • Fraud Prevention: To detect and prevent fraudulent transactions and protect our business

How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with trusted partners in the following circumstances:

Service Providers

We share information with third party service providers who help us operate our business:

  • Payment Processors: To process your payments securely
  • Shipping Partners: To fulfill and deliver your orders
  • Email Services: To send order confirmations and marketing communications
  • Website Hosting: To maintain and operate our website

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Cookies and Tracking Technologies

Stay Threads uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Improve website functionality
  • Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We take the security of your personal information seriously and implement industry standard measures to protect it, including:

  • Secure SSL encryption for data transmission
  • Secure payment processing through trusted providers
  • Regular security audits and updates
  • Limited access to personal data by authorized personnel only

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law:

  • Order Information: Retained for accounting and legal purposes
  • Account Information: Retained until you request deletion
  • Marketing Data: Retained until you unsubscribe

Your Rights

You have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request corrections to inaccurate or incomplete information
  • Deletion: Request deletion of your personal data subject to legal obligations
  • Opt-Out: Unsubscribe from marketing emails at any time
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise any of these rights please contact us at staythreads@gmail.com.

Marketing Communications

We may send you promotional emails about new products, special offers, and updates. You can opt out of marketing emails at any time by:

Please note that even if you opt out of marketing emails, we will still send you transactional emails related to your orders.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third party websites you visit.

Children's Privacy

Stay Threads does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13 please contact us at staythreads@gmail.com.

International Users

Your information may be transferred to and processed in countries other than your own. By using our website, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated date. We encourage you to review this Privacy Policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information please reach out:

📧 staythreads@gmail.com

Thank you for trusting Stay Threads with your information. We are committed to protecting your privacy and providing you with the best shopping experience possible.